| Name | Description | Type | Additional information |
|---|---|---|---|
| EmployeesHelpdeskRatio | integer |
None. |
|
| PercentageOfTimeSpentOnPrintRelatedIssues | decimal number |
None. |
|
| NumberOfHelpDeskCallsPerYr | integer |
None. |
|
| AvgCostOfHelpDeskCall | decimal number |
None. |